Effective Date: 01/02/2026
At Graceleaf Elixirs, we are committed to providing a smooth, transparent, and enjoyable experience from the moment you visit our website to the moment your order arrives.
Customer Care
We believe every sip should be a great experience. Our team is here to ensure your journey with us is seamless and worry-free.
Responsive Support
Have a question about our products or your order? Need recommendations? Our friendly support team is ready to help.
📧 Contact us anytime: info@graceleaf.com
Order Processing & Shipping
Orders are processed within 1–3 business days (excluding weekends and holidays).
Once shipped, you will receive a confirmation email with tracking information.
Delivery times vary depending on location and carrier.
We take care to package every order securely to ensure it arrives fresh and in perfect condition.
Discreet Packaging
All orders are shipped in plain, unbranded packaging to protect your privacy.
Returns & Refunds
Due to the nature of our products, we may not accept returns on opened or used items.
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at info@graceleaf.com with:
Your order number
Photos of the issue
A brief description
We will work with you to resolve the issue promptly.
Satisfaction Guarantee
If something isn’t right, we’ll work with you to make it right. Your trust matters to us.
Age Requirement
Our products are intended for adults 21 years of age or older. By placing an order, you confirm that you meet the legal age requirement in your jurisdiction.
For more details about how we handle personal information, please review our Privacy Policy and Terms of Service.